You’ve just discovered that the refrigerator isn’t cooling anymore or perhaps the electric cooker isn’t working. Since it’s still a relatively new appliance, you’ve decided to repair rather than replace it. The next challenge – finding a company with a track record for excellent appliance repair in Beverly Hills!
As you’d imagine, there are dozens of companies providing appliance repair in Beverly Hills, all claiming to be the best in the business. Most of these companies even run comprehensive advertising campaigns and have beautiful websites to boot.
The problem is – not all of them are reliable. Despite their wonderful social media profiles and powerful marketing messages, some have neither the skill nor the experience to diagnose let alone repair some types of appliances.
For this reason, you need to look carefully when selecting a company for appliance repair in Beverly Hills. The following are 11 tips to consider;
Instead, of panicking, consider taking perishable items out of the fridge. Then, perform your own initial evaluation to determine the likely cause of the problem. Having a rough idea of the situation can be invaluable during the search for a repair company and gives you leverage when negotiating a price.
Talk to a few friends and neighbors
There are three things to learn from a neighbor, friend, or family who has had a similar issue before; the probable cause of the problem, the estimated repair cost, and their preferred company for appliance repair in Beverly Hills. If you can get a trustworthy referral at this stage, you’re lucky!
Take your search online
If you can’t get a recommendation, or even after getting a few names, you need to continue the search online. Among other things, you need to visit each company’s website and social media profile, as well as check with review platforms to get an informed opinion.
Give them a call
Once you have some information on each company, it’s time to get a feel of their customer service. So, give them a call. During the call, you need to evaluate the response time and level of concern shown by the company. Any company providing appliance repair in Beverly Hills that doesn’t pick calls or show keen interest in helping you find a lasting solution to your problem is not worth your time.
Ask about their experience
You might have learned a few things about the company’s longevity on their website, but it doesn’t hurt to ask about it again on the phone. While on it, ask whether the company has dealt specifically with the type of problem you’re experiencing. A company that provides specialized appliance repair in Beverly Hills guarantees quality results.
Find out about technician training
This is especially important if you have a modern appliance. You don’t want the unit being handled by a technician who last updated their knowledge 10 years ago. Where possible, the company you choose should have a policy where technicians are trained regularly to keep them up to date with modern technology.
Ask about guarantees and warranties
All great companies providing appliance repair in Beverly Hills will offer guarantees before you even ask. If there is no mention of such, make it your duty to ask. Do they guarantee that their work will last? Can they provide a warranty to back such promises? Remember that both the guarantee and warranty must be provided in writing.
Find out if the company is bonded and insured
A bonded company is one that has a state-secured fund that is available in case a consumer files a claim. Insurance, meanwhile, protects both clients and the company (including its technicians) in the event of injury or damage. Since both of these are possible scenarios, it’s advisable to settle only for bonded and insured appliance repair in Beverly Hills.
For the best appliance repair in Beverly Hills, always go with a company that is willing to share with you details of projects they have worked on in the past and even give you contacts of past clients for purposes of reference. Once you have the contact information, don’t hesitate to make a call to find out even more about the company in question.
Know what’s a good price
Finally, and most importantly, never overpay and at the same time don’t go for a cheap fix. Ask for quotes from other contractors offering appliance repair in Beverly Hills, seek advice from your realtor, and feel free search online to see if you can find the going rate for similar projects in your neighborhood.
Need Appliance Repair in Beverly Hills?
Sub-Zero Experts LA is the preferred Sub-Zero repair company in Los Angeles. Contact us today at (424) 227-5900 for professional appliance repair in Beverly Hills.
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